Returns & Exchanges
At GORNATION, we want to ensure you have the best equipment for your calisthenics journey, which is why we offer a 30-day return window for all unused gear in its original packaging. If your fit isn't perfect or you've changed your mind, our streamlined process makes exchanges and refunds quick and easy.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in 'like-new' condition for a full refund.
- 3.Ship It Back
Print the provided prepaid shipping label (if applicable) and drop your package off at the nearest authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 3-5 business days.